Terms of service

OVERVIEW
Welcome to Root Made Goods. The terms “we,” “us,” and “our” refer to Root Made Goods. Root Made Goods operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Root Made Goods is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (the “Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy posted on this site. If you do not agree to these Terms or the Privacy Policy, do not use or access the Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing or purchasing, you may be asked to provide information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide it.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We make every effort to provide accurate representations of our products and services. However, colors and appearance may vary based on your device and settings.
We do not warrant that the appearance or quality of any product or service will meet your expectations or match images exactly.
All product descriptions are subject to change at any time without notice. We may discontinue any product at any time and may limit quantities offered to any person, region, or jurisdiction.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Root Made Goods may accept or decline your order at its discretion. Your order is not accepted until we confirm acceptance and receive and process your payment. Orders may not be canceled after acceptance. If we do not accept, change, or cancel an order, we will attempt to notify you using the contact information provided at checkout.
Your purchases are subject to our Refunds, Returns & Exchanges policy posted on this site.
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will appear in your order confirmation email. Unless stated otherwise, prices exclude taxes, shipping, and handling.
Prices in our online store may differ from prices offered elsewhere. Promotions may be governed by additional terms; if there is a conflict, the promotion terms govern.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases, and to promptly update information so we can complete transactions and contact you as needed. You represent and warrant that the payment method you provide may be used for the purchase and that you will pay all charges, including applicable taxes and shipping.

SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY
The Services and all related content and materials are owned by Root Made Goods, its affiliates, or licensors and are protected by applicable intellectual property laws. You may use the Services for personal, non-commercial use only. No license is granted except as expressly stated in these Terms.
Root Made Goods names, logos, product and service names, designs, and slogans are trademarks of Root Made Goods or its affiliates or licensors. You must not use such trademarks without prior written permission. All other trademarks are the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided access to tools offered by third parties. We provide access “as is” and “as available,” without warranties or endorsements and without liability arising from your use. Your use of such tools is at your own risk and subject to the third party’s terms. New features released in the future are part of the Services and subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and links to third-party websites. We are not responsible for examining or evaluating third-party content or sites and are not liable for any harm or damages related to your access or use of them. Review third-party policies before engaging in any transaction. Complaints or questions about third-party products or services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Root Made Goods is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases in our store are made directly with Root Made Goods. Shopify is not responsible for any aspect of sales between you and Root Made Goods. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Root Made Goods.

SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy posted on this site. Because the Services are hosted by Shopify, information you submit will be transmitted to and processed by Shopify and relevant partners in order to operate and improve the Services.

SECTION 11 - FEEDBACK
If you submit ideas, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose. You represent and warrant that you own or have rights to the Feedback and that it complies with these Terms. We may monitor, edit, or remove Feedback in our discretion. You are solely responsible for your Feedback.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
From time to time there may be information on the Services that contains errors or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct, change, or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you submit your order.

SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes. You agree not to engage in prohibited conduct, including but not limited to: violating laws; infringing intellectual property; harassing or harming others; transmitting misleading information; sending spam; uploading malware; attempting to impersonate others; scraping or collecting personal information; or interfering with security features. We may suspend or terminate access for violations.

SECTION 14 - TERMINATION
We may terminate these Terms or your access to the Services at any time in our discretion without notice. You remain liable for all amounts due up to and including the date of termination. Sections intended to survive termination will continue to apply.

SECTION 15 - DISCLAIMER OF WARRANTIES
Except as expressly stated by Root Made Goods, the Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow certain disclaimers; in such cases, the disclaimers apply to the fullest extent permitted by law.

SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, in no case shall Root Made Goods or our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify and its affiliates, be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, or replacement costs, arising from or related to your use of the Services or any product, even if advised of the possibility of such damages.

SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Root Made Goods, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, claims, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, violation of law or third-party rights, or use of the Services.

SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, the provision shall be enforced to the fullest extent permitted by law and the unenforceable portion shall be deemed severed, without affecting the validity of the remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision shall not constitute a waiver. These Terms and policies posted on the site constitute the entire agreement between you and Root Made Goods regarding the Services and supersede prior agreements. Any ambiguities shall not be construed against the drafting party.

SECTION 20 - ASSIGNMENT
You may not assign these Terms or any rights or obligations without our prior written consent. We may assign these Terms without notice.

SECTION 21 - GOVERNING LAW
These Terms and any separate agreements whereby we provide Services are governed by the laws of the State of Texas, without regard to conflict-of-law principles. You and Root Made Goods consent to venue and personal jurisdiction in the state and federal courts located in or serving Midland County, Texas.

SECTION 22 - HEADINGS
Headings are for convenience only and do not limit or affect these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms on this page. We may update these Terms at any time by posting revisions on the site. We will notify you of material changes as required by law. Your continued use of the Services after changes are posted constitutes acceptance.

SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to chris@kaitandchris.com.